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Kehoe

The Role of KBEs in Design Education: Supporting Reflection

Colleen M. Kehoe
GVU Center, Georgia Tech

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My interests lie in the area of design education, particularly the role that dialog plays in shaping and evaluating design ideas. Presently, I am working with graduate and undergraduate students in Architecture and Human-Computer Interaction (HCI) to investigate this issue.

Given the importance of dialog in design, we originally thought that supporting online dialog would be a primary role for computers in design education. But doing this well is more difficult than it seems, because dialog is more than mere words. Critically important are the design representations (physical, sharable artifacts that capture some aspect of the design: models, drawings, graphs, etc.) which support and guide the discussion. Even with scanners, digital cameras, etc. is difficult to get representations into the online environment in a way that can support the dialog. This is not to say that online dialog about design is impossible or useless, but currently the costs of supporting dialog well are high when compared to the benefits in many cases.

Instead, it is my position that a more promising role for KBEs in design education is in supporting reflection. By reflection, I mean "thinking about doing"--either what has been done in the past or what needs to be done in the future. A few examples of this in projects I'm currently involved with:
http://magritte.cc.gatech.edu:8080/2cool/
 
http://magritte.cc.gatech.edu:8080/cs4750/
 
bullet In the "2CoOL Studio" (Collaborative On-Line Studio, iteration 2), 160+ freshman architecture/industrial design students are preparing for a large design project by filling out a research matrix (questions X methods) which will serve as a reference next semester. Each team chooses a "cell" and investigates a particular question using a particular research method. Students will post their individual reports and then be asked to integrate and link them with other reports (perhaps other reports answering the same question or using the same method). Students will be asked to justify their designs next semester based on the findings in the research matrix.
bullet In an undergraduate HCI class, students began by individually conducting evaluations of an interface. They shared their findings in class and, with the teacher's help, began to develop a set of categories for aspects of the interface that could be evaluated. This was followed up with an online activity that used the categories developed in class and asked students to decide which category(ies) their evaluation fell into and to summarize and try to generalize their findings. Students could also add new categories and further develop any category definition (although few did).
bullet In an activity planned for the same HCI class, students will report on their experiences in using different representations to explore and explain their designs. They will be building a resource for future students by explaining why they chose a certain representation, what they learned from it, and how well it served their purpose. They will also be asked to link and integrate these with entries from other students.
My approach to this is very much inspired by case-based reasoning (Kolodner), a model of cognition which emphasizes learning from experience and the importance of reflection in this process. The Learning-By-Design project (Kolodner, et al.) relies on this same model and has also influenced my approach. In general, I would describe these activities as having three phases: select, articulate, and connect. First, students must select what they are going to put online and how they will present it. Then, they actually develop the content they want to put online. Finally, they must connect it to a larger picture, either an existing framework or the work of other students. These reflective activities are the kind that we believe promote deep learning, but can be overlooked with the focus on the "doing" of the design. This is the situation that I am interested in addressing with KBEs.

My main interest is in the theme of KBE pedagogy, but I am also very much concerned with evaluation. My role in the projects mentioned varies from technical support to designer to evaluator, so I believe I can bring some insight to these discussions on many different levels. Also, I am currently working on my thesis proposal and would welcome the opportunity to exchange ideas with others working in this area. I am in my 6th year in the Ph.D. program at Georgia Tech and my advisor is Mark Guzdial.